Monday, February 15, 2010

My Honolulu Food Favorites

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Jay Terauchi's Honolulu Food Favorites:

Zippy’s – My #1 Favorite Place growing up and still is.

Yummy’s Korean BBQ
For that quick Korean fix

Rainbow Drive-In
Plate lunch

Lahaina Chicken – InterIsland Terminal & Ala Moana Center

Liliha Bakery
Coco Puffs
Breakfast – sit at the counter
Closed Mondays – otherwise open 24 hours.

Young’s Fish Market
Kalua Pig (traditional imu) One of the best I’ve had – retail.

Palace Saimin
Saimin, won ton mein, teri beef sticks.
Street parking

Uncle’s Fish Market and Grill
Mahi-Mahi tacos
Fish & Chips – local fish daily

Side Street Inn – Sports Bar
Pork Chops – Enough said…
Kim Chee Fried Rice

Helena’s Hawaiian Food
Maui Onion with alae salt

Angelo Pietro
Raw Potato Salad
Create your own Japanese style pasta entree

Gyotaku – Old style Japanese Combinations
Okinawan Sweet Potato Haupia
Bento to go

Bar 35 – Chinatown
Lounge with Great pizza, Chef Valentini

Leonard’s Bakery
Malasadas – No other reason to go

Ono Hawaiian Food – Fair Warning: Read the sign and wait outside…
Kailua Pork
Chicken Long Rice

Legends Seafood Restaurant
Dim Sum

Char Hung Sut – Early Morning Take-out, Closed Tuesdays
Char Siu Manapua
Pork Hash

Asahi Grill
Oxtail Soup – Kapiolani Coffee Shop version

Sugoi Bento
Mochiko Chicken
Garlic Chicken

Fort Ruger Market
Poke

Poke Stop – Great poke selection
Poke, duh…

Fukuya Deli – Okazu-ya
Teri beef, chicken, and misoyaki butterfish.

Diamond Head Market & Grill
Upscale Plate Lunch
Grilled Ahi Wasabi Sandwich
Teri Ribeye Burger

Chun Wah Kam Noodle Factory
Manapua: kalua pig is my favorite

Waiola Shave Ice
How to order:
1. Select Size
2. Select Bottom of the Cone Goodies, if any. (ice cream, azuki beans, mochi)
3. Select Flavor(s)
Example: Small, ice cream, Rainbow or Small, Guava

Agnes’ Portuguese Bake Shop – Closed Mondays
Sweet Dog – Hilo Hot Dog wrapped in sweet bread
Molokai Mud Pie

Yama’s Fish Market
Hawaiian Plate Lunch – lau lau, kalua pig, poi, etc.
Poke
Haupia-covered brownies

Shokudo
Oxtail Ramen
Small dishes from the kitchen


Upscale Favorites

3660 On The Rise – Euro – Island Cuisine

Roy’s (Hawaii Kai) – The restaurant that started it all
Chocolate Soufflé

Sansei Seafood Restaurant and Sushi Bar – Great Fish
Order small plates

Alan Wong’s – One of the best
Tasting Menu

Chef Mavro – Island French

Hoku’s – Love the hotel


Cookies and Island Treats

Wholesale Unlimited – cookies, seeds, etc.
Betty’s Oatmeal & Cranberry Cookies –once you try, you’re hooked…

Tuesday, February 2, 2010

Crashed and Burned…

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It’s always sad when I see a business close because the owners had no idea of how to run their business. In the restaurant business, everyone thinks it’s the food. I’ve seen places that the health department has closed because of lack of permits or food handling experience. Just because you like to cook and serve people, doesn’t mean that you’ll make a good restaurant owner.

An acquaintance of mine had a restaurant that he couldn’t run and did a lot of things wrong, though he’s had many years of restaurant experience. In my opinion, he hired the wrong people to manage the front and he oversaw the kitchen & food quality. He spent more time handling all of the restaurant problems and didn’t have time to take care of the food. The kitchen operations went down hill fast, now customers were complaining about the food quality. The managers that he hired didn’t have the experience to handle the front end problems. He recently closed his restaurant and let his staff go.

Looking back, I see two issues that he didn’t handle. First, he hired the wrong people for the front; they didn’t know how to train the servers in suggestive selling techniques or excellent customer service. Next, he didn’t know how to bring people into his restaurant. “If you build it, they will come” only works in the movies and not in the restaurant business. I’ve always told him that he needs to have at least one signature dish on the menu. Restaurant marketing is so important to one’s success or failure.

You might have the best food, the best service, but if no one knows about it, you’ll fail. I hope that this reminder will help someone out and won’t be too late to turnaround your business.

Thank you for stopping by and I would love to hear your comments.
Serve On!