Don't Mess with Success...
I was at the mall during lunch today. While I was there, I noticed that a coffee/juice kiosk was closed and everything was gone, except for the sign. In February, I stopped by and got a fruit smoothie. This kiosk always had about 2-3 people waiting in line, I remember this because I was trying to figure out why it was so popular? They had two 20 year olds working behind the counter, they were taking care of the customers and getting the orders out, the smoothie wasn’t bad either. In May, I remember walking by and seeing three older women working behind the counter. Gone were the freshly baked cookies, rice crispy treats, etc. and in place were all packaged snack items. The kiosk was now cluttered with every packaged snack item you could think of, not sure if the customers knew where to order. These women had boxes everywhere and were trying to find places to add more snack items on the counters. I could tell they had no experience taking care of customers, as they made the lone...